THE PROBLEM

They had a physical shop up and running, but they didn't have any online presence. They didn't know how to start their business online and how to operate it. There were so many aromatherapy stores that were running their business both physically and online. They were looking for someone they trust with their business and learn how to utilize a business website to improve their business growth and revenue. They didn't know how to maintain and manage an online store to achieve new customers. Until they found us...

THE SOLUTION

After we took the meeting with the Incense Pro authority, we have made a blueprint of their website design and showed them. Once they corrected and added some other features, we have started our practical work to design and develop their eCommerce store. We choose Shopify because it's perfectly suitable for their business functionalities.
We have implemented the most secure payment gateways and customize a Shopify theme according to the plan. We have successfully applied for the program and run the website within one month. After that, we have started solving the practical issue of the website like implementing lead collector, live chat, order management, page speed optimizations, and other kinds of stuff. It took two more months to optimize everything and uploading all their products perfectly.
We developed the site user-friendly; we implemented, Schema, Review System, Question & Answering system, Order tracking, SMS Gateway, AMP, and many more things.

 THE RESULT

After the dedicated three months of our kind support, the Incense Pro website has become one of the best aromatherapy online shops. The website's page speed is breakneck. The user interface and user experience are excellent, so we found a low abandon cart problem.
Now their website is completely functional, and taking daily orders and process is with all the functionality. After all, we have taught them how to run their business online, and they have been doing fine for years.